Top Labels Online

After finishing the order management setup, we created a new modern Shopify site that met their expectations for translation and cart recovery.

We connected stock levels across the multiple platforms to their new stock control system and automated their internal processes. Further work was done via our managed services in product listing optimisation, store management, and product advertisements for an extra 8 months, following the initial implementation.

With all channels integrated and mapped we introduced customer notification emails and designed branded documentation to be attached alongside their orders.

Once products, channels and couriers were tested and working with their new rules, we made they could update listings in a flash, by creating an ebay listing template for them to list their products directly from their order management system.

We integrated several ebay, Etsy, Shopify, and Amazon sites to download and update orders in their new system with stock control and variations data intact.

By setting up custom shipping rules we were able to ensure that service allocation no longer mandated a decision by the client.

Whether a DHL service or standard Royal Mail sendout, Angel & Dove’s new system checks multiple order conditions before assigning services automatically, drastically cutting down their daily order management process.

We linked items, couriers and our ruleset together to create a seamless internal process.

Once new marketplaces were linked, the system could automatically process and assign shipping, handle refunds and returns, and work with Royal Mail and Parcel2Go.

As well as this we helped design their new custom invoicing and purchase orders before training key staff members on the best practices of the new system.

We implemented their selling channels and online stores together in one single location.

This enabled them to accurately and precisely control their huge order workloads.

By using simple, automated rules for their most time-consuming tasks such as processing orders, custom dispatch emails, shipping assignment, and label printing for couriers they had more time for customer queries and responding to feedback.

First, we imported and mapped their large product overview and connected Linnworks to their Royal Mail and Interlink couriers.

Once completed, we setup despatch notifications on their selling channels to help inform customers when orders were processed. We set up training sessions in-house to cover manual order creation and day to day processes, taking key staff to the level required for running the system on their own.

We connected their couriers, created automated custom packing slips, and set up sales channels before importing their products into the new Linnworks system.

After testing the solution, we provided training once everything was complete.

This allowed Map Marketing to process their orders instantly. By using custom designed pick lists they could get their orders packed and processed to ship at a moment’s notice.

We provided in-house training on the use of their new system, order processes, and more.

Working with key staff to ensure they were happy and able to work intimately with the solution once it had gone live.

By undertaking the process of implementing their stores, products and creating shipping rules we were able to get Greg Rowe Ltd up and running after 6 weeks of development.

With time on our side we were able to train Greg Rowe to take control of their eCommerce system themselves with confidence.

This quick turnaround was due to our comprehensive knowledge and project management allowing Greg Rowe to cut straight to the Linnworks functionality that would help streamline their business.

Completing the project well within the estimated time frame, we were able to assist Lindsay and her team when going live and help solve any issues the team faced.

After using the system for a period, the order processing methods that had proved to be such a headache were streamlined and easily managed.

Now with their key staff trained and confident they were able to complete daily tasks much faster.

Automated rules and courier assignment meant costs came down, creating savings for the business to invest elsewhere.

We set out to create an order management system that would automate the listing process to their new site, eBay and Amazon channels.

Stock would be updated on all selling channels whenever orders are processed. It was designed to assign the shipping courier services using a custom rule set to ensure they were using the most cost-effective services.

We also created new, branded invoices and pick lists before training their key staff in-house.

We connected several sales channels like Amazon, eBay stores and Play accounts as well as two Magento websites that Tilly would use to sell their products.

These channels once integrated allowed Linnworks to become the main hub for Tilly’s daily orders and cut down countless hours spent chasing up orders across multiple platforms.

After implementing a fully working order management system we created a custom rule set to automatically apply Royal Mail services for UK orders and DHL courier services for international and priority orders.

To ensure GB Gifts walked away with a system they fully understood we joined their warehouse staff for a full days on site training, working with their teams to show key members how to succeed using their new order management and stock control setup.

This system helped to manage their incoming orders across all of their selling channels and automate time consuming processes such as shipping assignment and returns. Handling all technical aspects of the project we setup custom rules, imported their products and connected their store fronts to the new order management system.

We supported the company with a comprehensive training schedule and our best practice and support over the setup process and solution launch.

Potter & Moore have trimmed the process time of their order fulfilment pipeline. With automated notifications and service assignment they now concentrate on printing, picking and packing orders, rather than manually selecting services on multiple different logins and sending email updates manually.

Once the implementation and testing phases were complete we trained key members of staff in a group remote session to show the best ways of completing the various order management tasks in the system.

By integrating their fulfillment centers and digital storefronts into a single system, Fnatic could report, fulfill and track orders throughout any corner of their ever expanding brand.

In creating bundle products, their stock tracking would become more accurate over time and cut down on out of stock instances where other warehouses could fulfil orders and exchange stock.

Custom scripting ensures their enterprise level requirements for the exchange of stock as well as custom reporting features backs up their internal decision making for how they should allocate their products.

Now Fnatic stores are powered by an all-encompassing system to report on their performance, feed their wide range of fulfillment partners and push their global brand to new markets as they scale well into the future.

Read our article on the 5 reasons Fnatic automated with Linnworks

By launching each Amazon store across Europe, the US and Japan with listings appropriate for that countries audience we were able to watch BAL.HONEY’s brand grow with each and every new listing. With a powerful social media presence and a professional brand and product they quickly saw results in just some of their markets.

Choosing wisely to close down the etsy and ebay stores we saw wasn’t working and getting them to focus on amazon means now they have become an established force on Amazon’s food searches and even push people to their own stores for repeat purchases.

“A year later, we are proud to say that all challenges of online selling world were ironed out, mostly thanks to Sparks Sales Online and we are ready to tackle the next chapter of our business – the retail space.”

See their full interview here.